QLD government funded courses

Direct Application

Eligibility Documents

To enrol in one of our VET courses and to prove your eligibility you’ll need to provide a range of documentation. Don’t worry if you don’t have a scanner. You can simply take a clear picture of the required documents on your smart phone to send to us if we need to see them. You may need to provide a selection of the following types of documents.

Identity and/or Date of Birth (DOB)

Copies of one of the following documents help prove your identity and show your date of birth:

• current Driver’s Licence issued under Australian Law (copies of both front and back)
• current adult Proof of Age Card (18+card) (copies of front and back)
• current passport
• Birth Certificate or Birth Extract.

Queensland residency

Copies of one of the following documents that show a Queensland address and match the other address information provided help prove your Queensland residency

• current Queensland Driver’s Licence, Heavy Vehicle or Marine Licence (front and back)
• recent electricity, gas, or telephone account
• recent Queensland local government rates notice
• current Queensland vehicle registration certificate
• bank statement issued within last six months
• official letter from Centrelink or Department of Human Services
• current Health Care Card
• Australian Taxation Office assessment/Tax File Number confirmation notice
• current Department of Veteran’s Affairs/Pensioner Concession Card
• current Commonwealth Seniors Health Card
• current contract of property purchase, lease/rental document, mortgage/land ownership certificate
• Australian Electoral Commission document (e.g. electoral enrolment card/letter).

*Birth Certificate must be prior to 20 August 1986 or show that one/both parents as born in Australia.

Australian permanent residency

Provide a copy of one of the following documents to prove your residency status*:

• Permanent visa or formal communication from the Department of Immigration showing approval of a permanent visa subclass
• current Medicare card (green Medicare card only)
• Certificate of Evidence of Residence Status (CERS).

*Only required for domestic students who are not Australian or New Zealand citizens

Eligibility for fee-free training for year graduates

To be eligible to access fee-free training you must enrol and start training by the end of the calendar year following the completion of Year 12.

We can accept any of the following in order to verify your enrolment:

• Queensland Certificate of Education (QCE)
• Senior Statement issued by the Queensland Curriculum Assessment Authority (QCAA)
• Tertiary Entrance Statement
• Queensland Certificate of Individual Achievement (QCIA).

Eligibility for concession

Please note that concession fees are only available for students who meet eligibility for Queensland Government subsidised training.

To apply for a concession fee you are required to provide evidence (and for this to be validated) at the time of enrolment to support your concession status:

• current Health Care or Pensioner concession card (with your name on the card)
• an official form under Commonwealth law confirming your concessional entitlement
• Disability – current Pensioner Concession Card or other documentation verifying your disability.

Or you need to identify as:

• an Aboriginal or Torres Strait Islander
• a school student and are enrolled in a VETiS program (may include youth in detention)

Unique Student Identifier (USI)

To study for a nationally recognised qualification at a registered training organisation (RTO), you will need to have a USI number.

What is a USI number?

USI is a unique student identifier number that gives you an online record of your VET training undertaken in Australia.

Your USI:

• is made up of a combination of 10 numbers and letters
• gives you access to an account containing your completed training records and results (from 1 January 2015 onwards)
• will help you provide evidence of your studies when you apply for a job or undertake further study.

If you don’t already have a USI number, you can register for one through the Australian Government website. You can also use the website to find your USI or check to see if you already have one.

Please note that when you register for a USI number, you will also need to give permission for your local records and your USI.

Police Checks

All students must undertake a Federal Police Check at the commencement of their nursing courses.

If the Australian Federal Police (AFP) Certificate, is more than 3 years old, a new (AFP) must be undertaken.

This is an entry requirement. Ready Health Nursing College is registered with Fit2Work Criminal Checks and can assist only to facilitate the process for entry into the work placements without delay at the same cost of the online application. The student must sign for the identity documentation used in the process, which is like the Enrolment information required by the State Funding Bodies. Students must declare any convictions on their criminal record prior to enrolment.

As per the Aged Care Principles, participants may not be allowed to work in the Aged Care Industry if their record contains a conviction for assault or theft, and hence should not enrol for study towards work in this industry unless the record is clear. Hence Nursing Homes offering work placements for students from Ready Health Nursing College have the right to refuse access to a student because of a criminal record.

All work experience facilities require a copy of the AFP Record and students must give Ready Health Nursing College full permission to forward a copy of the AFP Record to their work placement facility.

Ready Health Nursing College has in place a contractual agreement with Fit2Work for application of Police Clearance checks on behalf of student, whereby students pay online for their processing of the Police Check. The 100-point check requires valid identification such as Passport; Medicare; Drivers licence etc. The fee is $55. The payment option is included in the student fee structure.

Immunisations and Vaccinations

Ready Health Nursing College strongly recommends students attend their doctor for advice on getting the following vaccinations prior to work experience as most Aged Care facilities stipulate this requirement for work placement:

Hepatitis A & B, Influenza, Tuberculosis, Tetanus, Measles, Mumps, Rubella, and Varicella. Proof of vaccination is required by the Nursing Homes, prior to work placement.

The Federal Govt is currently reviewing the requirements for the vaccinations against the Corona Virus relevant strains and students must seek their Doctors’ advice for medical suitability, as the mandatory requirements for working with vulnerable clients, and work placements in the Aged Care, Disability and Home and Community sectors are high risk areas. Residents and Disability clients have a right to refuse a care worker into their home if the care worker is not immunised. Evidence of vaccination must be available as required by the Work placements facilities.

Terms and Conditions
Applying for a course at Ready Health Nursing College is only guaranteed once the student has met all eligibility requirements and enrols into course, with all Units selected. Enrolling means that the students is committing to study, and to paying the associated fees. The student must be informed of their options and referred to the Department of Employment Small Business and Training (DESBT) student fact sheets developed for programs, for independent advice and for a point of contact within the department if needed. These fact sheets can be accessed at:-

www.desbt.qld.gov.au/training/providers/funded

Student Fees
The tuition fee for the course depends on a range of factors including:
• The Course
• Applying for course credits or recognition of prior learning
• The eligibility for subsidised training, concessions or fee exemptions
To be eligible for the Certificate 3 Guarantee, a student must:
• Be a Queensland resident over the age of 15
• Be an Australian citizen or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.
• Have finished secondary school or left school
• Not hold or be currently undertaking a certificate level III or higher qualification. This does not include qualifications completed while at secondary school or abroad.
Some important points about the Certificate 3 Guarantee:
• Students are only eligible for one subsidised training place
• The Queensland Government Certificate 3 Guarantee student fact sheet is available

https://desbt.qld.gov.au/training/training-careers/incentives/certificate3/faq

Co-Contribution Fees

Although the course is heavily subsidised by the Department of Employment, Small Business and Training (DESBT) under the Skills Assure Supplier (SAS) Program, a small student contribution fee may be applicable. The tuition fees and applicable charges are required to be paid at enrolment or by the scheduled instalment dates made in agreement with the College on condition that all enrolments contain a scheduled payment plan with a minimum of $100 and max $1000. The student signs for this at Enrolment in the Fee Structure. The student contribution fees are interest free and NO additional account keeping fees, transaction fees or set up fees are incurred.

The payment plan consists of two components:- (a) frequency and (b) instalment amount. This is determined with the student before enrolment and approved by Ready Health Nursing College. Once this has been set, failure to pay fees will incur a late fee cost of 10%. (NB: This late fee has not been charged since February 2020, due to the Covid-19 pandemic and will not be charged at any later date).

Concession card holders (health care card or pension concession card) and Aboriginal or Torres Strait Islander persons will have a discounted student contribution fee. For details on course fees view the Student Fee Contribution Calculator for the respective Certificate courses below.

Fee for Service (FFS) fees are for additional goods and services provided to the student (e.g. replacement student ID cards). Students are required to purchase additional materials including uniforms, National Police Checks, Flu Vaccinations, or Textbooks (these are specific requirements of the course not covered by the Govt funding bodies). Certificates are Posted to students (FREE) or students can attend the Graduation Ceremony (OPTIONAL) and collect their Certificates at the Ceremony, where the cost of the Gown Hire is $30. This is signed for at Enrolment and no payment is made until the Graduation ceremony decision is made.

FEE Structure: CHC33015 Certificate III in Individual Support.

Higher Level Skills.
If the student is eligible for the Higher Level Skills, the Queensland Government will pay the subsidy directly to the College. The level of the government subsidy depends on the demand for workers in this field. The student will need to contribute to the cost of the training through a co-contribution fee
To be eligible for the Higher Level Skills Subsidy, the student must meet the following criteria:
• not hold or be currently enrolled in a Certificate IV or Higher Level qualification (does not include qualifications completed in secondary school)
• be 15 years or older
• have completed or left secondary school
• be an Australian citizen or permanent resident residing in Queensland, or New Zealand citizen permanently residing in Queensland.

Other restrictions may apply to some programs, so check the website:  Department of Employment, Small Business and Training

CHC43015 Certificate IV in Individual Support

Management of outstanding fees

Unpaid tuition fees at enrollment or in accordance with your payment plan, may prevent the student from undertaking education and training activities and the award/results may be withheld. Ready Health Nursing College may refer outstanding tuition fees to an appropriate debt collection agency in cases where payment has not been received by the relevant due date, which may also result in additional costs.

Students having difficulty in paying fees, or have unattended outstanding fees, should contact the College to discuss their enrollment options and to organize alternative arrangements. For more information on student fees, please view the Ready Health Nursing College Student Fees policy.

Further FEES may be incurred due to loss or default for all students for:
Certificate re-issue: $30
Direct Debit Dishonor Fee: $25

By choosing a subsidised course delivered by a Skills Assure Supplier, you can gain skills that are valued by industry and that will help get you a job once you are finished your studies.

Work Placement

Ready Health Nursing College has contractual agreements with the workplace facilities, for the work experience of the students. Most workplaces prefer students to undertake the 15 days (120 hours) between Monday-Friday for 3 weeks. Ready Health Nursing College will advocate for students who may have childcare or work commitments, to have flexibility on preferred days, evening, some weekend or night shifts, which is very limited and based on the Nursing Home accepting the students when a suitable assessor is on duty to support learning.

Ready Health Nursing College has Public Liability, Professional Indemnity, Student Volunteer, Work Cover and Building Insurances which covers students while in class or on work experience.

Extensive Industry Consultation is undertaken to support students learning with industry tools, forms, practices, terminology, policies and changes.

Students are supported in obtaining their Police checks, vaccination locations, and preparation for the work experience with practice with the WHS equipment, PPE, and infection control procedures in the 4 bed Clinical Lab, in each College. The Assessor from the College expects of the student, that they be punctual and prepared when commencing the shift, be “hands on” and ready. Hence, every effort is made to place students in facilities that are as close to their homes as possible. Ready Health Nursing College checks that a suitable mentor is allocated to the student and works closely with the management to ensure the monitoring and assessing the students learning.

During the lockdown periods, most facilities are closed. However, some facilities have continued to accept our students in the work place, due to their location, screening and high level of training that allowed the student to be a part of the organisation during a time of skill shortage in the workforce, done with continuous monitoring of students by the College.

Duration of the course

The course is considered Full Time. The students attend the face-to-face, classroom-based training for two full days. The 15 work experience days (120 hours), are spread across each of the courses, which has 13 units for the CHC33015 Certificate III in Individual Support (each in Aged Care, Disability and Home and Community) and 18 units for the CHC43015 Certificate IV in Ageing Support, respectively. The course is designed on nominal hours and by attending the workplace, between class days, students can apply knowledge and skills for each Unit relatively proficiently. This allows students to enrol into a course when they are ready. Ready Health Nursing College assesses the criterion for Recognised Prior Learning and Credit Transfers and the length of the course is supported within this process.

Application Checklist

Once you’ve chosen your course, there are a few things you can do to ensure your application sails through quickly and easily..

Read the important information

At the bottom of each course information page you will find a section called Important information. Please read this carefully before applying to make sure you understand all the requirements before and during your studies. The important information will outline any previous experience or knowledge you might need, as well as resources you require, registrations you might need to have or complete, and details about vocational or work placements.

Entry Requirements

Please check you meet the course entry requirements prior to applying. You can find details of the course entry requirements under Important information on the course information page.

Selection Criteria

Some courses have additional selection criteria in addition to course entry requirements. You will find these detailed under the Important information section of the course information page, if applicable.

Terms and Conditions

Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you have accepted your offer for a place in that course and enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees.

The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of Ready Health Nursing College Queensland training. Students studying approved VET courses at diploma level or above may be eligible to apply for a VET Student Loan. Students studying Higher Education courses may be eligible to apply for FEE-HELP or HECS-HELP depending on your course of study.

1.Purpose

This policy is based on providing and maintaining training services that are fair and reasonable and afford a forum where issues or inadequacies can be resolved. This process provides opportunity for complaints and appeals to be forwarded to Ready Health Nursing College management in a timely and confidential manner.

2.Scope

The Director of Ready Health Nursing College is the Complaints Resolution Officer. The Director may delegate responsibility for the resolution of the complaint if necessary.

The object of this policy is to ensure that Ready Health Nursing College staff act in a professional manner at all times. This policy provides clients with a clear process to register a complaint or appeal. It ensures all parties involved are kept informed of the resulting actions and outcomes.

3.Procedure

3.1 Complaints and Appeals

If a client has a complaint they are encouraged to speak immediately with the trainer to resolve the issue. If the complainant is not satisfied that the issue has been resolved they will be asked to complete a Corrective Action Form available from either the trainer or administration staff. Ready Health Nursing College will then investigate the complaint and advise the complainant of the outcome as per the Complaints Flow Chart. Ready Health Nursing College will provide a “Corrective Actions Form” in a place that is easily accessible to all stakeholders in a constructive and timely manner. Ready Health Nursing College will acknowledge any complaint lodged and inform the complainant of the process that will be followed and action/s to be taken. Each complaint and its outcome are recorded in writing. Each complaint is heard by an independent person. The student is given a written statement of the complaint outcomes; including reasons for the decision. The complainant will receive feedback until the concern is resolved which should be no more than twenty-eight days from the receipt of the formal complaint. Ready Health Nursing College will ensure that complainants do not suffer any reprisal. All complaints received will be recorded in a risk register for periodical analysis.

3.2 Complaints procedure

The complainant will be encouraged to resolve the issue with the person(s) involved directly. If this is not an option, participants can report a complaint via the following options:

• • • Verbally: to the Trainer, Assessor, and the Director Clinical Governance, the Director Corporate Governance or the CEO.
    • In writing: using a Corrective Actions Form (CAF), or simple letter format, or email to be lodged with the CEO or ONLINE.
    • Complaints may be made via: the Course Evaluation Form
    • Complaints may be made anonymously.
    • A formal investigation of the complaint will be initiated within 48 hours of receiving the information, or if via ASQA, then the RTO will comply with the period stipulated by ASQA.
    • If the investigation substantiates the complaint and identifies an area requiring improvement, a suitable solution will be found as soon as possible.
    • If possible, the resolution method will be found in consultation with all persons involved in the complaint.
    • If the above options are unsuccessful, an independent mediator may be asked to assist in the resolution of the grievance.
    • If all of the above are unsuccessful then an external agency may be required to assist in resolving the grievance. Staff and Students may seek advice or lodge their complaint with one of the external agencies listed below:

If your complaint is related to the quality of the training and you are not satisfied with the way your complaint was handled or the outcome, contact:

• • • the Australian Skills Quality Authority on 1300 701 801 or visit https://www.asqa.gov.au/students/
    • The Queensland Training Ombudsman: https://trainingombudsman.qld.gov.au

Access to the Complaints Policy and Procedure is via:

A course policy and procedure manual, outlining information relevant to the course is located in the classroom and all students are encouraged to read the manual. The complaints procedure is explained at enrolment and signed for in the Student Orientation Checklist.

The complaint procedure is in the Student Handbook.

Credit Transfers

The Credit Transfer is the progression of students through qualifications by giving credit for learning outcomes they already have achieved. Credit outcomes may allow for entry into a qualification and/or provide credit towards the qualification. Credit given may reduce the time required for a student to achieve the qualification.

It provides a means for students to gain credit in an AQF qualification on the basis of completed components of another AQF qualification or other formal learning.

The credit transfer process involves:

• mapping, comparing, and evaluating the extent to which the learning outcome, discipline content and assessment requirements of the individual components of one qualification are equivalent to the learning outcomes, discipline content and assessment requirements of the individual components of another qualification
• making a judgment about the credit to be assigned between the matched components of the two qualifications. The agreed credit outcomes may include any form of credit: block, specified or unspecified credit.

Credit transfer applied

Ready Health Nursing College is responsible developing credit transfer arrangements for its qualifications on scope with qualifications of other providers. Our decisions ensure that integrity of qualification outcomes is maintained and that there is consistency, fairness, and transparency in the decision-making process. These are well documented and made available to students. Credit transfer may be provided to students on an individual basis or may apply to groups of students, providing they can provide the relevant official evidence. However, the total amount of credit will vary from individual to individual, based on which qualification(s) or combinations of qualification components have been successfully completed.

Credit Transfers can be validated by other RTOs when students enrol there, using the QR Code of the Qualification attained at Ready Health Nursing College.

Likewise, Ready Health Nursing College will validate the authenticity of Units of Competencies attained at other RTOs.

Prior Learning

Recognition of Prior Learning (RPL) is an assessment process used by Ready Health Nursing College to evaluate the student’s skills, knowledge and experience gained through working and learning, in Australia or overseas, be it through life experience, work or other activities such as volunteering. We can also provide a credit against units of competency, often shortening the time needed to undertake a qualification.

The four steps involved in receiving a qualification through RPL are:

• A free, no obligation, RPL skills check provided by an experienced Trainer/ Assessor in consultation with the workplace Skills Certified representative or Manager
• Compiling and submitting your ‘Experience Portfolio’ to provide relevant documentation such as photos and videos of you on the job, references, previous qualifications, current resume, job description etc. that verifies the competency level being undertaken in the course
• A qualified Trainer /Assessor from Ready Health Nursing College, will review the evidence and determine if you are competent in the units for that qualification via an RPL assessment
• If Ready Health Nursing College assesses you as competent in the required units of competency, then those Units or the qualification will be awarded by Ready Health Nursing College as gained though RPL.